AI Receptionist for Australian Dental Clinics
Replace your manual front desk intake with an AI system that qualifies patients, books appointments, sends reminders, and logs everything to your CRM — running 24/7 without a single phone call.
Built on n8n + Claude AI · Starts at AU$3,500 · Ships in 1–2 weeks · Privacy Act compliant
avg no-show reduction with AI booking reminders
average dental no-show rate industry-wide
of AU dental clinics currently use any form of AI
patient intake without a human receptionist
Australian dental clinics lose thousands every week to manual intake
Dental no-show rates average around 15% industry-wide, and front desk staff spend a large share of every day on phone calls and appointment admin — tasks that generate zero revenue.
Only around 12% of Australian dental practices currently use any form of AI (industry surveys) — which means if you implement this now, you have a significant competitive advantage before your local competitors do.
I built a production AI receptionist system for a dental clinic that handles the full intake pipeline: website enquiry → AI qualification → booking → reminders → CRM logging → team notifications. Zero human involvement until the patient is in the chair.
From enquiry to booked appointment — automated
Patient enquires
Via website chat, Facebook Messenger, or web form
AI qualifies & scores
Claude asks treatment questions, scores urgency 1–10
Appointment booked
Direct to Google Calendar — confirmation sent instantly
Reminders sent
48hr + 2hr SMS/email sequence, patient confirms or reschedules
CRM logged
All data saved — ready for your next visit or recall campaign
Everything in the system
AI Lead Qualification Chat
A Claude-powered chat widget on your website qualifies new patient enquiries 24/7 — asking the right questions, scoring urgency 1–10, and routing emergencies immediately.
Automated Appointment Booking
Qualified leads book directly into Google Calendar or your practice management system. No phone calls, no back-and-forth emails. Confirmation sent automatically.
Smart Reminder Sequences
Multi-step SMS and email reminder sequences reduce no-shows by up to 40%. Patients confirm, reschedule, or cancel — all handled without your front desk.
CRM & Notes Logging
Every patient interaction logged to Google Sheets, HubSpot, or your existing CRM — treatment notes, contact details, appointment history, and lead scores.
Pre-Appointment Admin
Patient details, medical history forms, and health fund information are collected automatically before the visit — so your front desk is not chasing paperwork on the day.
Gmail Notifications
Your team gets real-time Gmail alerts for new bookings, cancellations, high-priority patients, and anything that needs human attention.
AI Dental Receptionist — 57 nodes, 29 edge cases
Full teardown of the system I built: architecture, n8n workflow design, Claude AI prompt engineering, edge case handling, and deployment. Everything you need to understand what you're buying.
Transparent AU pricing
Starter
Ships in 1–2 weeks
- AI lead qualification chat
- Google Calendar booking
- CRM logging (Sheets/HubSpot)
- Gmail team notifications
- Single intake channel
Pro
Ships in 3–4 weeks
- Everything in Starter
- SMS + email reminder sequences
- Multi-channel intake (web, FB, form)
- Automated pre-appointment form collection
- Practice management system integration
- Priority support
Enterprise
Ships in 4–8 weeks
- Everything in Pro
- Custom voice AI receptionist (RetellAI)
- Full-stack patient portal
- Multi-location support
- Custom reporting dashboard
- Dedicated SLA
Questions from Australian dental clinics
Ready to automate your dental clinic?
Free scoping call — I will map out exactly what to automate for your practice and what it costs. No commitment required.