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Hospitality & Hotels — Australia

AI Automation for Australian Hotels & Hospitality

Beat the labour shortage without hiring. Automate guest communications, booking flows, review requests, and operations — so your team focuses on the guest experience, not the admin.

Built on n8n + Claude AI · Starts at AU$8,000 · Ships in 2–3 weeks · Privacy Act compliant

11.2%

YoY labour cost increase in AU hospitality

65%

of hotels report staffing shortages in 2025

24/7

AI guest communication without extra headcount

AU$8K

starting price for a full hospitality automation system

The Problem

Australian hospitality is in a labour crisis — and AI is the fastest lever

65% of hotels reported staffing shortages in 2025, with labour costs up 11.2% year-over-year. The traditional solution — hire more staff — is becoming economically unviable for Australian operators already squeezed by rising energy costs, insurance, and supply chain pressure.

Today's Australian travellers — particularly Millennials and Gen Z — expect instant responses, seamless booking experiences, and personalised communication. Meeting those expectations with a lean team is only possible through automation.

I build the AI and n8n systems that handle guest communication, booking flows, review requests, and operations — giving your team the bandwidth to deliver the experiences that actually drive loyalty and repeat bookings.

Features

What gets automated

AI Guest Communication

Claude-powered chat handles enquiries, FAQs, and requests across your website, Facebook, and WhatsApp — 24/7, in your brand voice.

Booking Flow Automation

Automate the full booking journey — confirmation emails, pre-arrival info packs, check-in instructions, and post-stay review requests.

Review Request Sequences

Automated post-stay sequences that request Google and TripAdvisor reviews at the right moment — significantly improving your review volume.

Staff Scheduling Workflows

Automate roster notifications, shift reminders, and availability collection — reducing the back-and-forth that eats your manager's time.

Operations Automation

Housekeeping task assignment, maintenance request routing, supplier order triggers — operational workflows that run without manual intervention.

OTA & Channel Management

Sync availability and pricing data across Booking.com, Airbnb, and Expedia via API — reducing double-bookings and manual updates.

Pricing

Transparent AU pricing

Starter

AU$8,000

Ships in 2–3 weeks

  • AI guest communication (web + FB)
  • Booking confirmation automation
  • Pre-arrival info sequences
  • Post-stay review requests
  • Gmail/Slack team alerts
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Pro

AU$18,000

Ships in 4–6 weeks

  • Everything in Starter
  • Staff scheduling workflows
  • Maintenance request routing
  • OTA sync (Booking.com, Airbnb)
  • PMS integration (Cloudbeds, RMS)
  • WhatsApp guest channel
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Enterprise

AU$30,000+

Ships in 8–12 weeks

  • Everything in Pro
  • AI voice agent (RetellAI)
  • Multi-property management
  • Custom analytics dashboard
  • Revenue management automation
  • Dedicated SLA + training
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FAQ

Questions from Australian hospitality operators

Ready to run your property on autopilot?

Free scoping call — I will map out exactly what to automate for your property and what it costs. No commitment required.

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